Street Agency | team sitting on a couch
Client Success Manager / Agency New Business
17th August 2022

We’re looking for a Client Success Manager to join us at Street, where you’ll work alongside the team to help us win and deliver best-in-class work for our clients. You will be working across a range of different clients and industries delivering their campaigns that gets them results and sales meetings.

We feel this role would ideally suit someone working in Sales & Marketing within an Agency, however we are happy to look at other experience and sectors.

Core objective

Your core objective will be to ‘help the agencies we work with attract and engage with new clients’.

Key Results

You will achieve this through:

  • Delivering campaigns and events
  • Identifying people to target based on the client’s value proposition
  • Sourcing data through the available data platforms
  • Using data in a compliant way
  • Seek out speakers for both client and Street events
  • Develop and run campaigns using market leading Marketing automation platforms
  • Coming up with winning tactical ideas for email, social and other sales campaigns for your clients
  • Crafting journeys for leads to help increase prospect’s leadscore and engagement
  • Producing reports for our clients on how their campaigns are performing
  • Becoming an expert in our clients’ brand, industry, competitors and audience
  • Building strong relationships with clients
  • Working seamlessly with other strategists, campaign managers and creatives
  • Ensuring accounts are well managed and administered
  • Ensuring as an agency we deliver on our promises and deliver great work
  • Booking all important meetings with brands and businesses for our clients
  • Learning from experienced colleagues

Core Areas of Work

There will be some flex between these areas as per the requirements of the agency, but core areas of work will be:


Client Marketing – Campaigns & Events

Organising and delivering successful campaigns and events for our clients, this will include the writing and development of assets as well as sourcing speakers and post event comms

Client Marketing – Marketing automation

Learn about and use our Marketing automation platforms (predominantly Kulea & Hubspot) to send out campaigns and develop seamless journeys that engages and builds relationships with prospects

Client Marketing – Copywriting

To independently produce content for our client’s campaigns, marketing outreach, prospecting tactics and events

Client Marketing – Data

Use the platforms available to you to source data for campaigns and ensure it is used and kept up to date in a compliant way

Client Marketing – CRM

Use the clients CRM to organise opportunities and leads, input data and communications

Client Marketing – Reporting

Keeping clients up to date with how the campaigns are performing and where leads are coming from through reports and spreadsheets

Client Relationships

Build a strong working relationship with the clients that you work with


Street Marketing – Events

Helping to source speakers for our own events and podcast

Street Asset Creation / Blog / Social Media output

Delivering assets and collateral for our agency marketing

Desired Skills and Attributes

  • Great organisational skills
  • Great communication skills
  • Strong writing skills
  • Amiable with a strong ethical code
  • Enthusiastic, with a can-do attitude
  • An ever-growing understanding of marketing techniques
  • Excellent attention to detail
  • Able to conceive and drive strategic, tactical (and creative) ideas for clients
  • Strong presentation skills
  • Project management skills
  • Strong collaboration skills
  • Self-motivated with the ability to manage your own time extremely well
  • Ability to multi-task and work to deadlines
  • Fast learner
  • Ambitious
  • Committed
  • Curious to understand latest brand, design, advertising and digital techniques

As well as competitive rates of pay, we also offer:

A 4-day working week
Great career progression opportunities within the agency
Personal development opportunities, with the ability to attend conferences and training courses
The opportunity to work with a variety of businesses, from small independent agencies to global networks
Being able to learn from experienced colleagues
A good social scene, with regular team and agency events (currently via zoom, or social distance meet ups!)

To apply for this position, you can go direct via LinkedIn or please send a CV and a covering letter to [email protected]